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Terms & Conditions That Protect Your Play

When you open an account with artis4d, you're entering an agreement that keeps both of us clear on how deposits, withdrawals, live tables, slots and sportsbook access work.

Account rulesPayment termsData securityDispute resolution
artis4d Terms & Conditions That Protect Your Play
HELP WHEN YOU NEED IT

Contact Us About These Terms

Live Chat Open the chat icon in your account lobby between 08:00 and 23:00 Indonesia time…
Email Support Send queries to [email protected] with your account email and a clear description of your…
Account Settings Log in and go to Help > Terms & Privacy to see the full…
HOW WE KEEP YOU SAFE

Data, Security & Your Rights Under These Terms

Account Data Handling

We store your account email, deposit history and withdrawal requests in encrypted servers.

Payment Privacy

When you deposit via DANA, OVO, GoPay or QRIS, your payment details are processed by the provider, not stored by…

Cookie & Tracking Consent

We use cookies to remember your login session, language choice and game preferences.

Account Access & Verification

If you forget your password, we send a reset link to your registered email.

Your Right to a Copy

You can request a full copy of your account data, deposit records, bet history and any communications we've sent you.

Dispute & Correction

If you spot a wrong deposit amount, a withdrawal that didn't arrive, or a charge you don't recognize, contact support…

Frequently Asked Questions About Our Terms

If you violate terms — such as using another person's payment method, opening multiple accounts or placing bets from a prohibited region — we may suspend your account and hold your funds pending investigation. We'll email you the reason and give you seven days to respond. Serious breaches can result in permanent closure.

Yes, go to Account Settings > Close Account to request permanent closure. Any balance in your wallet remains yours; we process a withdrawal to your linked payment method within 48 hours. Once closed, you cannot reopen the same email. You may create a new account after 30 days.

Yes, the same Terms & Conditions apply across all lobby sections. The rules for deposits, withdrawals, account security and dispute resolution are identical whether you're playing live baccarat, Dragon Tiger, Football Betting, Crash Games or Super Bingo.

We retain all bet records, deposits and withdrawals for the life of your account plus seven years. This covers regulatory compliance and helps us answer disputes or questions about your account. After seven years, records are archived and then deleted unless legal hold applies.

Access depends on local law where you are located when you log in. If you travel outside Indonesia, your account access may change based on the laws of that country. We recommend checking the legal status in your current location before playing overseas.

Our standard daily withdrawal limit is Rp 50 juta per account. Large withdrawals exceeding Rp 5 juta may require identity verification, which adds one business day to processing. If you need a higher limit, contact [email protected] with details and we'll review your request.

Yes. Any promotions running that week are subject to separate terms shown in your account when you log in. General playthrough requirements, wagering rules and payment method restrictions are spelled out when a promotion is active. Terms apply even if you don't explicitly accept them.